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Head's Plumbing Sales and Service, Inc.
Accessibility

Accessibility Statement

We are committed to ensuring our website is accessible to all visitors, including people with disabilities.

Head's Plumbing (Head's Plumbing Sales and Service, Inc.) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We want everyone who visits headsplumbing.com to be able to find information and request service with ease.

Last reviewed: June 23, 2026.

The short version

  • We aim to meet WCAG 2.2 Level AA and to align with the Americans with Disabilities Act (ADA).
  • We build the site with accessibility in mind — keyboard support, alt text, readable contrast, and clear labels.
  • If something is hard to use, tell us and we will help and work to fix it.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the widely recognized standard for web accessibility, and to align our site with the accessibility expectations of the Americans with Disabilities Act (ADA). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, motor, and cognitive differences. Accessibility is an ongoing effort, and we review and improve our site over time.

Measures We Take

Steps we take to support accessibility include:

  • Semantic HTML structure with clear landmarks (header, navigation, main, and footer) and a logical heading order;
  • Descriptive alternative text for informative images, and empty alt text for purely decorative images;
  • Keyboard operability so the site can be used without a mouse, with a visible focus indicator;
  • Color contrast that aims to meet WCAG AA for text and interactive elements;
  • Form fields with associated labels and clear, text-based error messaging;
  • A responsive layout that supports zoom and reflow on phones, tablets, and desktops; and
  • Respect for reduced-motion preferences for users who are sensitive to animation.

Known Limitations & Third-Party Content

Despite our efforts, some content may not yet be fully accessible. In particular, third-party or embedded content — such as mapping tools, financing widgets, social-media embeds, and some documents — is not always under our direct control. Portions of the site also include AI-generated content, which we review but which may occasionally fall short of our accessibility goals. We treat any barrier you report as a priority and work to provide the information you need in an accessible way.

Ongoing Effort

We review the accessibility of our site on a periodic basis and as we add new content or features, and we update this statement to reflect our current practices. We intend to review this statement at least annually, and after any major redesign.

Feedback & Reporting a Barrier

Your feedback helps us improve. If you encounter any difficulty using our website, need information in an alternative format, or want to report an accessibility barrier, please contact us. It helps to include the page address (URL), a description of the problem, and the device, browser, or assistive technology you were using.

Head's Plumbing Sales and Service, Inc.
Attn: Accessibility — Khadija J. Head, Chief Executive Officer
Email: [email protected]
Phone: (678) 203-8627

We aim to acknowledge accessibility feedback within 5 business days and to work with you toward a resolution, including providing requested information in an accessible alternative format.

This statement is provided for your information and is not legal advice. We recommend Head's Plumbing have its own counsel confirm the inline items above before launch. We welcome your feedback as we continue to improve.

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