Backflow Prevention Services

Your Home's First Line of Defense Against Contaminated Water

Is your tap water suddenly discolored or have a strange taste? Did you get a notice from the water department about a mandatory backflow test? These aren't minor inconveniences; they're signs that the barrier protecting your home's clean water supply might have failed. This is not a DIY situation—it requires a certified professional to diagnose and fix correctly. Head's Plumbing Sales and Service, Inc. has certified technicians ready to protect your family's water across the Atlanta Metro.

Backflow Prevention Repair & Service

When a backflow preventer fails, it’s not always a dramatic flood; often, it’s a subtle but serious problem. We get calls about devices that are constantly dripping, making strange noises, or have simply failed the annual test required by the local water authority. These are mechanical devices with seals, springs, and valves that wear out over time. Letting a small leak or a failed test go unaddressed is a gamble with your water quality.

The guts of these devices—whether it's a Reduced Pressure Zone (RPZ) or a Double Check Valve Assembly (DCVA)—are what we focus on. In the Atlanta area, we see a lot of failures from tiny bits of sediment getting lodged in a check valve, preventing a proper seal. We also see rubber O-rings and gaskets that have simply gotten old, brittle, and lost their flexibility. Our first step is to hook up a specialized test kit to measure the pressure differentials and see exactly where it's failing. Often, a simple rebuild with a manufacturer-approved parts kit is all that's needed, which is far more affordable than a full Backflow Prevention Installation & Replacement.

Common Signs Your Backflow Preventer Needs Repair:

* Water is discolored, cloudy, or has a bad taste/odor. * The device is leaking or constantly dripping water. * You've experienced a sudden drop in water pressure. * Your water bill has spiked unexpectedly. * You received a notice that your device failed its annual test.

Our repair process is straightforward: we isolate the device, carefully disassemble it, clean all internal components, replace any worn or failed parts, and reassemble it. Then, we perform a full test to certify it’s working correctly and protecting your water supply. From a simple part swap to a complex rebuild, our team handles every aspect of Backflow Prevention Repair & Service across the Atlanta Metro.

Backflow Prevention Installation & Replacement

Sometimes a repair just isn't the right answer, or your property may not have the protection it needs in the first place. If your backflow preventer is more than a decade old, made of materials that have started to corrode, or is constantly failing its annual tests, replacing it is the smartest long-term solution. We also handle new installations for homeowners adding irrigation systems, pools, or other features that create a cross-connection with the potable water supply, which is a requirement by code in most of Fulton and DeKalb counties.

Choosing the right device is critical, and you'd be surprised how many companies can't get that right. The type of device needed depends entirely on the level of hazard. An irrigation system might only require a Double Check Valve Assembly (DCVA), while a more significant risk requires a Reduced Pressure Zone (RPZ) assembly. Installing the wrong type of preventer doesn't just fail to protect you; it's also a code violation that will have to be corrected. A proper installation also considers future access for testing and maintenance, something that's often overlooked. After a new installation, we always recommend signing up for an annual Backflow Prevention Maintenance & Tune-Up plan to keep it in top shape.

We’ll assess your specific needs, explain the options, and install the correct device to meet all local codes. This isn't just about passing an inspection; it's about ensuring the water your family drinks is completely isolated from potential contaminants like fertilizers, pesticides, and stagnant water from your sprinkler lines. Explore our complete Backflow Prevention Installation & Replacement coverage to see how we approach new and replacement projects.

Backflow Prevention Maintenance & Tune-Up

A backflow preventer can fail silently, and you won't know it until your water is contaminated or you fail a mandatory inspection. That’s why proactive maintenance is so important. Think of it like an oil change for your car: it’s a small, regular investment that prevents huge, expensive problems down the road. An annual tune-up keeps the mechanical parts moving freely and helps us spot wear and tear before it causes a complete failure.

During a maintenance visit, we do more than just look at the device. We exercise the shut-off valves to make sure they haven't seized up, check for external signs of corrosion or damage, and clean out any debris that may have collected around the unit. This is especially important for devices exposed to Atlanta’s pollen and leaves, which can clog relief ports. This service is often scheduled alongside the annual Backflow Prevention Inspection & Testing to ensure the device is in the best possible condition to pass.

What Our Tune-Up Includes:

* Visual inspection for leaks, corrosion, or physical damage. * Exercising of all shut-off valves to ensure proper operation. * Cleaning of external parts and any accessible internal screens. * Checking for proper valve and spring movement. * A professional assessment of the device's overall condition.

Regular care extends the life of your equipment and provides peace of mind that it will work when needed. Lock in proactive care with our Backflow Prevention Maintenance & Tune-Up program.

Backflow Prevention Inspection & Testing

If you have an irrigation system, pool, or certain other water features, you’ve probably gotten a letter from your city or county water authority telling you it's time for your annual backflow test. This isn't junk mail. It's a legal requirement across the Atlanta Metro to ensure your private water system can't contaminate the public supply. A backflow device can look perfectly fine on the outside while its internal check valves are stuck open, offering zero protection.

As GA Certified Backflow Testers, we follow a strict, state-mandated procedure. We use a specially calibrated gauge kit that connects to the test cocks on your device. By manipulating the shut-off valves and measuring the pressure readings at different points, we can verify that the internal check valves are holding tight and that the relief valve on an RPZ assembly opens at the correct pressure differential. It's a precise diagnostic test that provides a clear pass or fail result.

If the device fails, we can tell you exactly why and what's needed for a proper Backflow Prevention Repair & Service. We handle all the paperwork and submit the results directly to your water authority, whether you're in Sandy Springs, College Park, or elsewhere in the region. Don't risk fines or a water service shut-off by ignoring that notice. Compare your equipment against our inspection checklist by scheduling your Backflow Prevention Inspection & Testing.

Backflow Prevention Emergency Repair

A backflow emergency is impossible to ignore and demands immediate attention. This isn't a slow drip; it's a catastrophic failure, like an RPZ device that's stuck open and dumping gallons of water per minute onto your lawn, or a device body that has cracked from an unexpected hard freeze. We’ve also seen situations where a device fails so badly during a routine test that the inspector requires an immediate water shut-off to the property until it's fixed.

When you call us for an emergency, our priority is to get there fast, stop the water loss, and restore the safety of your water system. These failures are often caused by a complete mechanical breakdown—a spring shatters, a valve seat disintegrates, or the main body gives way. In these cases, the situation has often moved beyond a simple parts swap and may require a complete internal rebuild or an immediate Backflow Prevention Installation & Replacement.

When to Call for an Emergency:

* Your backflow device is discharging a large, continuous volume of water. * The main body of the device is cracked or visibly broken. * Your water has been shut off by the utility due to a failed device. * You suspect a major cross-connection event has occurred.

We are equipped to handle these high-stress situations quickly and professionally. Our trucks are stocked with the parts and tools needed to resolve most backflow emergencies on the spot, getting your water back on and your home protected. If you're facing a crisis, our Backflow Prevention Emergency Repair team is ready to respond.

Our Approach

When you call Head's Plumbing Sales and Service, Inc., you're trusting a family business that has been serving Atlanta homeowners since 1981. Our approach is founded on generations of expertise and a commitment to professional service. Our GA Certified Backflow Testers arrive in marked vehicles, ready to do the job right. We don’t just fix the problem; we explain what happened, show you the failed parts, and outline your options so you can make an informed decision.

We believe in providing honest, long-term solutions, not quick fixes that will fail again in a year. As a third-generation, family-owned company, our reputation is built on the trust we've earned one service call at a time. We combine the craftsmanship passed down from our parents and grandparents with the latest diagnostic tools and a deep respect for your home. After the work is done, we file all necessary paperwork with your water authority and leave the work area cleaner than we found it.

Related Services

Your backflow preventer is a key part of a larger system, and its health is often connected to other plumbing components. A faulty device can sometimes be a symptom of a bigger issue with your main water line, so a thorough diagnosis may lead to a discussion about Water Line Repair & Service. If you're concerned about contaminants, you may also be interested in our Water Filtration services to improve the quality of water inside your home. Finally, a continuously discharging backflow device can waste a tremendous amount of water, making professional Leak Detection essential to pinpoint all sources of water loss on your property.

Ensure Your Water Is Safe and Clean

Don't leave your family's health to chance. A properly functioning backflow prevention device is a non-negotiable part of a safe home plumbing system. Whether you have a leaking valve, a failed test report, or just want the peace of mind that comes with a professional inspection, our team is here to help. Reach out to the certified professionals at Head's Plumbing to schedule your service today.

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Our Services

• Backflow Prevention Repair & Service
• Backflow Prevention Installation & Replacement
• Backflow Prevention Maintenance & Tune-Up
• Backflow Prevention Inspection & Testing
• Backflow Prevention Emergency Repair

Service Areas We Cover

• Atlanta
• Service Areas
• College Park
• Decatur
• East Point
• Fairburn
• Forest Park
• Hapeville
• Lithia Springs
• Marietta

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