SMS / Text Messaging Terms
These terms govern the text (SMS/MMS) messaging program operated by Head's Plumbing. By providing your mobile number and opting in, you agree to these terms.
Head's Plumbing (Head's Plumbing Sales and Service, Inc.) operates a text-messaging program for customers and prospective customers who opt in. This page explains how the program works, how often we may text you, what it costs, and how to stop messages or get help at any time.
Last updated: June 2026.
The short version
- We only text you after you opt in. Consent is never a condition of purchase.
- Message frequency varies. Message & data rates may apply.
- Reply STOP any time to opt out, or HELP for help.
- We do not sell or share your mobile opt-in information for others' marketing.
Program description
When you opt in, Head's Plumbing may send recurring text messages related to your inquiry, such as appointment scheduling and reminders, dispatch and service updates, billing and account notices, customer-care follow-ups, and occasional promotions or special offers.
How you opt in
You provide express consent to receive texts by submitting your mobile number through a form on our website where you check the SMS-consent box, by texting us first, or by giving consent verbally or in writing to our team. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency & cost
Message frequency varies based on your interaction with us. Message and data rates may apply according to your mobile carrier's plan. Head's Plumbing does not charge a fee for the messages, but your carrier's standard rates still apply.
Opt out (STOP) & help (HELP)
You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation and will stop sending text messages unless you opt in again. If you need help, reply HELP to any message, or contact us at (678) 203-8627 or [email protected].
Privacy & your information
No mobile information is shared with third parties or affiliates for their marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. Information you provide is handled in accordance with our Privacy Policy.
Carriers & delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on effective transmission by your mobile carrier and is not guaranteed. Supported carriers may change without notice.
Changes to these terms
We may update these SMS Terms from time to time. Your continued participation in the messaging program after changes take effect constitutes acceptance of the updated terms.
Contact us
Head's Plumbing Sales and Service, Inc.
Phone: (678) 203-8627
Email: [email protected]
This page is provided for your information and is not legal advice. The program-specific items flagged above must be reviewed by Head's Plumbing's counsel and matched to the registered A2P 10DLC campaign before launch.