The short answer
Head's Plumbing installs and services all major water heater, tankless, filtration, and fixture brands. We're a Rheem Pro contractor and a HALO Certified partner, and we'll give you straight guidance on the rest — based on what actually holds up in metro-Atlanta homes, not on a sales quota.
Why does the brand even matter?
For most plumbing equipment, the brand decides three things you'll live with for a decade or more: how reliable the unit is, how long the warranty lasts and how easy it is to honor, and how quickly we can get parts when something needs service. A great brand installed badly still fails — but a weak brand installed perfectly still leaves you stuck waiting on a part nobody stocks.
That's why our brand advice is experience-first. We see which units come back for repairs, which warranties the manufacturer actually stands behind, and which parts our trucks can get same-day in Atlanta. This guide passes that on so you can choose with open eyes.
Which brands does Head's install and service?
We also repair brands we don't typically install, because part of being your plumber is keeping what you already own running well. If a brand isn't listed here, ask — chances are we service it.
We work on the full range of residential equipment. The lines we install most often:
- Water heaters — Rheem (we're a Rheem Pro contractor), plus A.O. Smith and Bradford White
- Tankless water heaters — Navien and Rinnai
- Whole-home water filtration — HALO (we're a HALO Certified partner)
- Faucets & fixtures — Kohler, Moen, and Delta
What we can promise vs. what we won't claim
Honesty is the whole point of this section. We're a Rheem Pro contractor and a HALO Certified partner — those are real, current relationships, and they mean factory training and warranty backing on those lines. For other brands, we make no authorized-dealer or certified-installer claims; we simply install and service them well and tell you the truth about how they perform.
No badge we haven't earned
If you ever see a manufacturer badge on our work, it's one we actually hold. We'd rather under-claim and over-deliver than dress up a logo we haven't earned.
How should you use these brand guides?
Start with the equipment you're shopping for, read the brand pages that apply, then use the head-to-head comparisons to narrow it down. If you just want our recommendation for a typical Atlanta home, the best-brand guide makes the call and explains why.
- Replacing a tank water heater? Start with Rheem, A.O. Smith, and Bradford White.
- Going tankless? Compare Navien vs. Rinnai.
- Worried about water quality, scale, or chlorine taste? Read the HALO whole-home filtration guide.
- Remodeling a kitchen or bath? See the Kohler, Moen & Delta fixtures guide.
What's the next step?
Once you've narrowed the field, we'll confirm the right size and model for your home, give you a flat-rate price up front, and install it to code — including the permit and inspection where your jurisdiction requires one. No pressure, no brand we wouldn't put in our own homes.
For most metro-Atlanta homes we lean toward Rheem, since we're a Rheem Pro contractor with factory training and warranty backing. A.O. Smith and Bradford White are also strong choices. The best pick depends on your fuel type, space, and budget — our best-water-heater-brand guide walks through it.
Yes. We repair and maintain most major brands even if another company installed the unit. Part of being your plumber is keeping what you already own running safely.
No, and we won't claim to be. We're a Rheem Pro contractor and a HALO Certified partner. For other brands we install and service the equipment expertly, but we don't advertise certifications we don't hold.
Terms in this guide
- Uniform Energy Factor (UEF)
- The federal efficiency rating for water heaters — the higher the UEF, the more hot water you get per dollar of energy. It is the apples-to-apples number to compare brands and models, because every manufacturer is tested the same way.
- Tankless water heater
- A water heater that heats water on demand as it flows through the unit, instead of storing it in a tank. It saves space and avoids standby heat loss, but needs correct sizing and periodic descaling.
- Point-of-entry (POE) vs. point-of-use (POU)
- Point-of-entry treatment is installed where the main water line enters the home, so every tap benefits (whole-home filtration or softening). Point-of-use treats a single fixture, like an under-sink drinking-water filter. The right choice depends on what you are treating and why.