Water Heater Services

Your Water Heater Is Trying to Tell You Something

Is your shower suddenly ice-cold? Are you hearing a rumbling, popping sound from the tank, or noticing rusty, discolored water at the hot tap? These aren't just minor annoyances; they're clear signals that your water heater is failing and needs a professional eye before a small problem becomes a flooded garage. Head's Plumbing Sales and Service, Inc. is ready to get your hot water running again.

Water Heater Repair & Service

That sudden cold shower or the banging noise from the utility closet is a call we get every single day across Atlanta Metro. More often than not, the problem is something that can be fixed without replacing the entire unit. In our area, sediment buildup is a major culprit; it settles at the bottom of the tank, forcing the heating elements or gas burner to work way too hard, eventually causing them to fail. Ignoring it is like driving your car with the oil light on.

When we arrive, our first job is a proper diagnosis. We're not just looking at the symptom; we're finding the cause. For a gas heater, that means checking the thermocouple, the pilot assembly, and the venting. For an electric unit, we test the continuity of both heating elements and the thermostats. You'd be surprised how many companies just replace one element when the other is about to fail, setting you up for another cold shower in a few months.

Common signs you need a repair: * No hot water or lukewarm water * Water takes too long to heat up * Popping, rumbling, or banging noises from the tank * Discolored or rusty hot water * A small, slow leak around the base of the unit * The pilot light on a gas heater won't stay lit

We carry the parts for the most common failures, so we can often get your hot water restored in a single visit. If a repair isn't economical and the unit is too far gone, we'll give you an honest assessment and discuss options for a full Water Heater Installation & Replacement. We provide expert Water Heater Repair & Service to get your system back online quickly and correctly.

Water Heater Installation & Replacement

When your water heater is pushing 10-12 years old, leaking from the tank itself, or needing constant repairs, it's time to stop throwing money at a failing unit. A tank that's weeping from the bottom isn't a repair job; it's a ticking time bomb. Continuing to patch up an old, inefficient water heater is often more expensive in the long run than investing in a new, reliable system that will lower your utility bills.

Our installation process is built on getting it right the first time. We start by making sure you get the right size and type of water heater for your family's needs. A unit that's too small will leave you with cold showers, while one that's too big wastes energy. We handle everything from gas line connections to proper venting and the installation of an expansion tank, which is required by code in many parts of the Atlanta Metro to protect your home's plumbing from pressure fluctuations.

What to Expect During Installation

We make the replacement process as smooth as possible. We’ll carefully drain and remove your old, heavy tank without making a mess. Then, we set the new unit, make all the water, gas, or electrical connections to code, and test everything thoroughly. We don't leave until we're sure your new water heater is operating safely and efficiently. A new unit, combined with annual Water Heater Maintenance & Tune-Up, is the best way to ensure you have reliable hot water for the next decade. Find out more about our complete Water Heater Installation & Replacement process and how we serve homeowners across the region.

Water Heater Maintenance & Tune-Up

The single best way to avoid a water heater emergency is to not let it become one through neglect. Most homeowners don't think about their water heater until it fails, but that rumbling sound and those climbing energy bills are preventable. Over time, mineral deposits from our local water supply build up inside the tank, creating a layer of sediment that insulates the water from the heat source. This forces your unit to run longer and harder, wasting energy and causing premature failure.

A professional tune-up is designed to fight this wear and tear. The most important step is flushing the tank to remove that accumulated sediment, which immediately improves heating efficiency. We also inspect and, if necessary, replace the anode rod. This is a "sacrificial" component designed to corrode so your tank doesn't. Once it's gone, the tank itself starts to rust from the inside out, leading to leaks and failure.

What we check during a tune-up: * Flush the tank to remove sediment * Inspect the anode rod for corrosion * Test the Temperature & Pressure (T&P) relief valve for safety * Check for any signs of leaks or corrosion on the tank and fittings * Test thermostat and heating element function * Ensure proper venting on gas units

This proactive service catches small problems before they require a major Water Heater Repair & Service call, extending the life of your unit and keeping it running efficiently. Learn about our comprehensive Water Heater Maintenance & Tune-Up program for homes throughout the Atlanta Metro.

Water Heater Inspection & Testing

Whether you're buying a home or just want to know the true condition of your existing unit, a professional inspection can save you from a major headache. A standard home inspection often just confirms that hot water comes out of the tap, but it won't tell you if the tank is on the verge of failing. We frequently get calls from new homeowners in areas like Decatur or Smyrna who inherited a water heater that was just a few months away from a catastrophic leak.

Our inspection is a deep dive into the health and safety of your unit. We're looking for the subtle signs of trouble that most people miss, like hidden corrosion, a seized pressure relief valve, or improper venting on a gas unit that could be a safety hazard. We’ll assess the condition of the anode rod to estimate how much life the tank has left and check for sediment buildup that could be killing its efficiency.

This service gives you a clear, unbiased picture of your water heater's condition. We'll tell you what's working right, what needs attention, and what to expect in the coming years. This information is crucial for budgeting and preventing an unexpected Water Heater Emergency Repair. Schedule a professional Water Heater Inspection & Testing to get the facts about your system.

Water Heater Emergency Repair

Waking up to a flooded basement or garage from a burst water heater is one of the worst plumbing problems a homeowner can face. It's not just the lack of hot water; it's the significant water damage that follows. These emergencies happen when a corroded tank finally gives way or when a critical safety component fails under pressure. When this happens, you don't have time to wait.

Our team prioritizes emergency calls because we know every minute counts. The moment we arrive, our first priority is to make the situation safe. That means shutting off the water supply to the tank to stop the flooding and, for gas units, securing the gas line. Once the immediate threat is contained, we quickly diagnose the problem to determine the fastest, most effective solution.

Sometimes, the issue is a failed component that can be replaced on the spot. In the case of a ruptured tank, the only solution is an immediate replacement. We'll walk you through the options, provide clear pricing, and work efficiently to get your home back to normal. Our goal is to resolve the crisis and restore your peace of mind as quickly as possible. For urgent situations, you can count on our Water Heater Emergency Repair team across the Atlanta Metro.

Our Approach to Water Heater Service

Since 1981, Head's Plumbing Sales and Service, Inc. has operated on a simple principle: do the job right and treat people with respect. As a third-generation, family-owned business, our reputation in the Atlanta Metro is built on trust, not transactions. When our technician arrives at your home, they bring decades of family expertise and a commitment to providing honest, long-term solutions.

We start every service call with a thorough diagnosis to find the real source of the problem. We then explain the situation in clear terms, outlining your options for repair or replacement without any high-pressure sales tactics. You'll receive upfront pricing before any work begins, so there are no surprises. Our technicians are licensed, insured, and continuously trained, holding certifications as Rheem Pro Partners to ensure we meet the highest industry standards.

We believe our job is to solve your problem and leave your home in better condition than we found it. That means working cleanly, communicating clearly, and standing behind our work. It’s the professional approach our parents and grandparents established, and it’s how we continue to serve our community today.

Related Services

A water heater problem can sometimes be linked to other parts of your plumbing system. For example, if you have a gas water heater that isn't working, the issue might be with the appliance itself or with the supply line, requiring professional Gas Line Repair & Service to ensure safety.

A slow, hidden leak from a water heater can cause damage that isn't immediately obvious, often requiring specialized Leak Detection to find the full extent of the issue. Furthermore, the performance of your water heater is directly affected by the condition of your home's main plumbing, making reliable Water Line Repair & Service essential for consistent pressure and flow.

Get Your Hot Water Back for Good

A lack of hot water disrupts your entire day, from your morning shower to washing the dishes. Don't wait for a minor annoyance to turn into a major flood or a week of cold showers. Let our family help yours.

If you're ready for an honest assessment and a professional solution for your water heater, reach out to the team at Head's Plumbing today.

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Our Services

• Water Heater Repair & Service
• Water Heater Installation & Replacement
• Water Heater Maintenance & Tune-Up
• Water Heater Inspection & Testing
• Water Heater Emergency Repair

Service Areas We Cover

• Atlanta
• Service Areas
• College Park
• Decatur
• East Point
• Fairburn
• Forest Park
• Hapeville
• Lithia Springs
• Marietta

View all service areas

Water heater check

Water heater acting up? Repair or replace?

Answer three quick questions for a ballpark recommendation. It's a guide, not a quote — your technician confirms the right call on site.

How old is the unit?10 yearsNew25+ yrsWhat type?What's the main symptom?Our recommendationLikely repairable

No hot water is most often a failed element or thermostat (electric), or a pilot/igniter issue (gas) — repairable parts on a unit this age. We'd confirm the exact failure and fix it.

Typical ballparkTank repair$150–$700

Ballpark only — actual cost varies by unit, fuel type, code upgrades, and site conditions. We give you an exact, up-front quote before any work.

Get an exact quote(678) 203-8627

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Contact us today for a free estimate. Our certified professionals are ready to help.

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