The Head's Plumbing Learning Center
Plain-language plumbing answers from a family that has worked Atlanta's pipes since 1981 — organized to help you Learn, Compare, and Act with confidence.
Good plumbing decisions start with understanding. Every guide here is written in plain language and technically reviewed by a Georgia State Master Plumber — so you can tell repair from replacement, weigh your options honestly, and know exactly what to do next. No jargon, no pressure.
Learn
Understand the problemPlain-language explainers on how plumbing systems work, so you can make an informed call before you spend a dollar.
Water Heater Repair or Replacement: How to Decide
Age, leaks, rusty water, and rising bills tell you whether to fix or replace a water heater. Here's how an Atlanta master plumber draws the line.
Read the guide7 minTrenchless Sewer Repair (CIPP Lining), Explained
Trenchless sewer repair rebuilds a failing line from the inside — often with no yard-wide trench. Here's how CIPP lining works and when it's the right fit.
Read the guide8 minSigns Your Older Atlanta Home Needs Repiping
Rusty water, pinhole leaks, and falling pressure are how old pipes warn you. Here's how to read the signs in an older Atlanta home.
Read the guide7 minWhy Your Drains Keep Clogging — and How Hydro Jetting Fixes It
A drain that clogs over and over wasn't really cleared — it was poked open. Here's why clogs return and how hydro jetting actually solves it.
Read the guide6 minWhat Is Backflow, and Why Georgia Requires Testing
Backflow is clean water reversing direction and picking up contamination. Here's what causes it, what a preventer does, and why testing is required.
Read the guide6 minHow Whole-Home Water Filtration Works
Whole-home filtration treats water where it enters the house, so every tap benefits. Here's how it works and how it differs from a softener.
Read the guide6 minHeat Pump Water Heaters, Explained
Heat pump water heaters move heat instead of making it — using far less energy. Here's how they work, where they fit, and the tax-credit angle.
Read the guide7 minCompare
Weigh your optionsHonest comparisons — repair vs. replace, method vs. method — to help you choose the right path for your home and budget.
Heat Pump vs. Tankless vs. Standard Water Heater
Heat pump, tankless, or standard tank? Compare the three on efficiency, up-front cost, space, and lifespan to find the right fit for your home.
Read the guide8 minTrenchless vs. Traditional Sewer Replacement
Line it or dig it? Compare trenchless and traditional sewer replacement on cost, disruption, and which pipe problems each method actually solves.
Read the guide7 minRepair vs. Replace: Water Heaters, Sewers & Pipes
A practical framework for the eternal question — fix it or replace it — across water heaters, sewer lines, and home piping.
Read the guide7 minHow to Choose a Plumbing Company You Can Trust
License, insurance, honest pricing, and real local accountability — the criteria that tell you a plumber is worth trusting in your home.
Read the guide6 minDo You Qualify for the Heat Pump Water Heater Tax Credit?
A qualifying heat pump water heater may earn a federal tax credit. Here's the general picture — and exactly what to confirm before you count on it.
Read the guide6 minAct
Get it handledReady to move? Book service, understand financing, and know exactly what to do when a plumbing emergency hits.
Book Plumbing Service in Metro Atlanta
Ready to schedule? Here's exactly what to expect from a Head's Plumbing visit and how to book the right service fast.
Read the guide4 minPaying for Plumbing Work: Financing Options
A big plumbing repair shouldn't wait on cash flow. Here's how financing works and when it makes sense to use it.
Read the guide4 minPlumbing Emergency? Here's What to Do Right Now
A burst pipe or backup is a race against water damage. Here are the immediate steps to take before help arrives.
Read the guide4 minPermits, inspections & the Georgia plumbing code
Many plumbing projects in metro Atlanta need a permit and inspection. These guides explain the general rules in plain language — educational, not legal advice. Always confirm specifics with your local building department, or let our licensed team handle the permit for you.
Start herePlumbing Permits & Code Compliance in Metro AtlantaWhen does plumbing work need a permit, and why does it protect you? A plain-English overview for metro-Atlanta homeowners.The plumbing brands we actually trust
Honest, experience-first guidance on the equipment that goes into your home — water heaters, tankless, whole-home filtration, and fixtures. We're a Rheem Pro contractor and a HALO Certified partner, and we'll tell you the truth about the rest.
Start hereThe Plumbing Brands Head's Plumbing Installs & ServicesWhich brands belong in an Atlanta home — and which we'd choose ourselves. An honest, experience-first guide to the equipment Head's installs and services.Plumbing for every room in your home
A room-by-room map of your home's plumbing — kitchen, bathroom, basement, laundry, and outdoors. What each space needs, what tends to go wrong, and honest cost and effort, with no fabricated prices.
Start herePlumbing for Every Space in Your HomeA room-by-room map of your home's plumbing — what each space needs, what tends to go wrong, and where to start when you're planning a project.Diagnose it, and prep for the season
Start from what you're seeing — a spiking water bill, a rotten-egg smell, weak pressure — or get ahead of Atlanta's winter freezes and summer storms. Plain-language answers that point you to the right fix.
Plumbing terms, plainly defined
The words a plumber might use — explained without the jargon, so you always know what you are paying for.
- Trenchless repair / CIPP lining
- A way to fix a damaged sewer or drain line without digging up the whole yard. Cured-in-place pipe (CIPP) lining inserts a resin-saturated liner into the old pipe and hardens it into a new, seamless pipe-within-a-pipe through one or two small access points.
- Hydro jetting
- A drain-cleaning method that uses high-pressure water (often 1,500–4,000 PSI) through a specialized nozzle to scour grease, scale, and roots off the full inside wall of a pipe — far more thorough than a cable snake, which only punches a hole through the clog.
- Backflow preventer
- A valve assembly that stops dirty or contaminated water from reversing direction and flowing back into your clean drinking-water supply. Georgia requires many of these devices to be tested by a certified tester on a regular schedule.
- Slab leak
- A water-line leak in or beneath the concrete foundation slab of a home. Common signs include a warm spot on the floor, the sound of running water with everything off, an unexplained spike in your water bill, or cracking in the slab.
- Pressure-reducing valve (PRV)
- A valve that lowers and stabilizes incoming municipal water pressure to a safe level (typically 50–75 PSI). Too-high pressure stresses fixtures, water heaters, and joints, and can void appliance warranties.
- Sewer camera / scope
- A waterproof video camera on a flexible cable that a plumber feeds into your sewer or drain line to see the exact location and cause of a problem — roots, a collapse, a belly (sag), or a separated joint — before recommending a repair.
- Repipe
- Replacing some or all of a home's supply (or drain) piping. Older Atlanta homes often have galvanized steel, polybutylene, or cast iron that corrodes or fails with age; a repipe swaps it for modern copper or PEX.
- Descaling
- Flushing mineral scale (mostly calcium and magnesium from hard water) out of a tankless water heater or pipes. Tankless units especially need periodic descaling to keep their heat exchanger efficient and under warranty.
- Anode rod
- A sacrificial metal rod inside a tank water heater that corrodes on purpose so the steel tank does not. Replacing a spent anode rod on schedule is one of the cheapest ways to extend a water heater's life.
- Tankless water heater
- A water heater that heats water on demand as it flows through the unit, instead of storing it in a tank. It saves space and avoids standby heat loss, but needs correct sizing and periodic descaling.
- Heat pump water heater (HPWH)
- A highly efficient electric water heater that moves heat from the surrounding air into the water tank instead of generating heat directly. It can use roughly a third of the energy of a standard electric tank and may qualify for federal tax credits.
- Water service line
- The pipe that carries clean water from the city main (or your well) to your home. When it leaks or fails, it can cause low pressure, soggy spots in the yard, or a high water bill.
- Sump pump
- A pump set in a basin (the sump) at the low point of a basement or crawl space that automatically removes water that collects there, helping prevent flooding and moisture damage.
- P-trap
- The U-shaped bend under sinks, tubs, and showers that holds a small amount of water to block sewer gas from entering your home. A dry or missing P-trap is a common source of drain odor.
- Uniform Energy Factor (UEF)
- The federal efficiency rating for water heaters — the higher the UEF, the more hot water you get per dollar of energy. It is the apples-to-apples number to compare brands and models, because every manufacturer is tested the same way.
- First Hour Rating (FHR)
- For tank water heaters, how many gallons of hot water the unit can deliver in a busy first hour starting full. Sizing to your household's real peak demand (back-to-back showers, laundry, dishwasher) matters more than tank gallons alone.
- GPM (gallons per minute) flow rate
- For tankless water heaters, how many gallons per minute the unit can heat to your target temperature. Sizing is based on how many fixtures run at once and how cold the incoming water is — a key spec when comparing tankless brands.
- Condensing tankless water heater
- A high-efficiency tankless unit with a second heat exchanger that captures heat from exhaust gases, reaching higher UEF ratings. It uses PVC venting and produces acidic condensate that needs a proper drain, which affects where it can be installed.
- Thermal expansion tank
- A small tank installed near a water heater on a closed plumbing system (one with a pressure-reducing valve or check valve). It absorbs the pressure spike created as water heats and expands, protecting the heater and fixtures — and it is required by code in many metro-Atlanta jurisdictions.
- Rough-in
- The stage of a remodel or new build when supply and drain pipes are run in the walls and floor before fixtures are set and walls are closed. Getting the rough-in right — correct sizing, slope, and venting — is what makes the finished space work for decades.
- Frost-free hose bib (sillcock)
- An outdoor faucet built so the valve that actually shuts off the water sits inside the heated wall, well back from the cold exterior. It drains itself when closed, which helps prevent the burst pipes that standard outdoor spigots cause in a hard freeze.
- Water hammer
- The bang or thud you hear when a valve (a washing machine, dishwasher, or quick-closing faucet) shuts off and moving water slams to a stop. Left unaddressed it stresses joints and fixtures; arrestors or air chambers absorb the shock.
- Faucet cartridge
- The replaceable valve inside a modern faucet that controls flow and temperature. Cartridge design varies by brand, which is a big reason brand choice affects how easy — and how cheap — a faucet is to repair years later.
- Point-of-entry (POE) vs. point-of-use (POU)
- Point-of-entry treatment is installed where the main water line enters the home, so every tap benefits (whole-home filtration or softening). Point-of-use treats a single fixture, like an under-sink drinking-water filter. The right choice depends on what you are treating and why.
Still have a question? Ask the people who've done this since 1981.
Our licensed team is glad to talk it through — honest, flat-rate answers for every metro-Atlanta homeowner.
