Skip to main content
$30 Off Any Replacement, Repair or Service for New Customers — Valid Through October 31 · Coupon not valid for dispatch fee
Head's Plumbing Sales and Service, Inc.

Tankless Water Heater Inspection & Testing in East Point, GA

Tankless water heater inspection & testing in East Point, GA. Diagnose inconsistent hot water, low pressure. Restore efficiency, prevent breakdowns.

BBB A+ Accredited

Accredited business

Family-Owned Since 1981

44 years • 3 generations

Georgia's Oldest Black-Owned Plumber

A community legacy

Licensed GA Master Plumber

Fully licensed & insured

4.7★ — 319 Google Reviews

Rated by real Atlanta customers

Is Your East Point Tankless Water Heater Struggling to Keep Up?

Is your East Point home's tankless water heater not delivering the consistent hot water you expect, or are you noticing a drop in water pressure when you turn on the hot tap? Have strange noises started coming from the unit, or has your utility bill crept up without explanation? These aren't just minor inconveniences; they're often clear signals that your tankless water heater isn't operating at its peak, and ignoring them can lead to a complete loss of hot water. When your tankless unit in East Point needs expert attention, Head's Plumbing Sales and Service, Inc. is ready to provide the thorough inspection and testing required to diagnose issues and restore its performance.

Warning Signs Your Tankless Unit Needs an Inspection

When a tankless water heater starts having problems, it gives off warning signs. Paying attention to these signals can help you catch a small issue before it becomes a major, expensive failure. Here are the most common symptoms we see in homes around East Point.

Inconsistent Hot Water Temperature

You might be in the middle of a shower when the water suddenly turns lukewarm, or you get a blast of cold water before it heats up again. Sometimes, the hot water simply isn't as hot as it used to be, even when you haven't changed the temperature setting on the unit.

This often indicates that the unit's flow sensor or temperature sensor isn't working correctly. More commonly, it means mineral scale buildup is preventing efficient heat transfer, making it harder for the unit to maintain a steady temperature. Beyond the discomfort, this puts a lot of stress on the unit's components, leading to higher energy bills and eventually a total system breakdown.

Reduced Water Flow or Pressure

You notice that the stream of hot water coming from your faucets and showerheads is weaker than it should be, even if the cold water pressure is perfectly fine. It might take much longer to fill a bathtub, or you find the dishwasher isn't cleaning as effectively as it used to.

This is a very strong indicator of mineral scale accumulation inside the heat exchanger or a blockage in the hot water lines. The internal pathways that water flows through have become narrowed, restricting the volume of water that can pass through. This forces your tankless unit to work harder to deliver less hot water, decreasing its lifespan and significantly increasing your energy consumption.

Strange Noises from the Unit

You hear unusual sounds coming from your tankless water heater when it’s running. These can sound like banging, popping, whistling, or a "kettling" noise, similar to water boiling in a teapot.

These noises are almost always caused by mineral deposits that have built up on the heat exchanger. As water is heated, it expands and contracts, causing the hardened scale to shift, crack, and create noise. This is a clear sign of significant scale buildup, which severely reduces efficiency and puts immense strain on the unit, potentially leading to permanent damage.

Higher Energy Bills

Your monthly gas or electricity bill has increased noticeably, but your family's hot water usage habits haven't changed at all. This is a subtle but important sign that something is wrong with your unit's performance.

An inefficient tankless water heater has to work harder and consume more energy to heat the same amount of water. This is most often due to scale buildup reducing heat transfer efficiency, but it can also be caused by a component like the igniter or burner not functioning optimally. You're paying more for less performance, and the underlying issues are shortening the lifespan of your unit every day.

Error Codes on the Display Panel

Your tankless water heater's digital display is showing a blinking light or a specific alphanumeric error code. This is the unit's way of telling you that it has diagnosed a problem internally.

These error codes can indicate a wide range of malfunctions, such as a flame failure, a flow sensor error, an exhaust blockage, or another internal system fault. While the code points to a specific issue, it requires expert interpretation and repair. Ignoring it can lead to the unit shutting down completely or, in the case of gas-fired units, operating in an unsafe condition.

What’s Causing the Problem with Your Tankless Heater?

Understanding why your tankless water heater is acting up can help you see why a professional inspection is so important. These complex machines can fail for several reasons, many of which are related to our local conditions here in East Point.

Mineral Scale Buildup

As water heats up, dissolved minerals like calcium and magnesium stick to the inside surfaces of the heat exchanger, forming a hard layer of "scale." Over time, this buildup insulates the heat exchanger, making it much less efficient at transferring heat to the water.

While East Point's water isn't extremely hard, it contains enough dissolved minerals to cause significant scale buildup over a few years, especially without regular flushing. A professional inspection identifies the extent of the scale, and the solution is a thorough descaling and flushing of the unit to restore its original efficiency and flow.

Inadequate Gas Supply or Pressure

Tankless gas water heaters require a specific volume and pressure of natural gas to operate correctly. If the gas line is too small, has a leak, or the pressure regulator is faulty, the unit won't get enough fuel to heat water on demand.

In some of the older East Point homes we work in, the existing gas lines were sized for traditional tank water heaters, not the higher demand of a modern tankless unit. Our technicians will test the gas pressure and inspect the line. The solution may involve a simple regulator adjustment or, in some cases, a gas line repair or upgrade.

Ignition System Malfunctions

The ignition system, which includes the igniter and flame rod, is what lights the burner to heat your water. Over time, wear and tear, electrical issues, or carbon buildup can cause the igniter to fail or the flame sensor to work incorrectly.

This can lead to intermittent hot water or a complete unit shutdown where you have no hot water at all. Consistent high usage, common in many local households, can accelerate wear on these components. An inspection involves testing each part of the ignition system to find the point of failure, which can then be cleaned or replaced.

Exhaust Venting Issues

Tankless water heaters must be properly vented to safely expel combustion byproducts. If the vent becomes blocked by debris or a bird's nest, or if it was installed improperly, airflow can be restricted.

This will cause the unit's safety sensors to shut it down to prevent a dangerous situation. In many older homes, tankless units were retrofitted, and sometimes the venting wasn't upgraded to current code, leading to long-term issues. Our inspection includes a full check of the exhaust system to ensure it's clear, secure, and correctly installed for safe operation.

What to Expect During Our Service Visit

When Head's Plumbing Sales and Service, Inc. arrives at your East Point home for a tankless water heater inspection, you can expect a thorough and professional process. Our technician will begin with a comprehensive visual check, looking for any signs of leaks, corrosion, or damage to the unit and its connections. We will then examine all water, gas, and electrical lines to ensure they are secure and up to code.

Next, we move on to operational testing. This involves running hot water at various faucets to test flow rates, measure the actual output temperature against the unit's setting, and assess gas pressure or electrical draw. We use specialized diagnostic tools to check for internal scale buildup, inspect the ignition system, and analyze any error codes on the display.

Once the inspection and testing are complete, our technician will provide you with a detailed report of our findings. We’ll explain everything in plain language, show you what we found, and discuss any recommended maintenance or repairs. Our goal is to make sure you have a clear understanding of your unit's condition so you can make an informed decision.

Related Services You May Need

Maintaining your tankless water heater often goes hand-in-hand with other essential plumbing services. If our inspection reveals significant scale buildup, you will benefit from our Tankless Water Heater Maintenance & Tune-Up service, which includes a professional descaling flush to restore efficiency. Should your unit be older or beyond economical repair, our experts can also guide you through Tankless Water Heater Installation & Replacement options, helping you choose a modern, efficient unit perfectly suited for your home.

Why This Matters: The Cost of Waiting

Delaying a professional inspection for your tankless water heater can lead to a cascade of problems. A small, fixable issue can quickly escalate into a major failure, leaving you with no hot water and a much more expensive repair bill. Continuing to run an inefficient unit also means you're wasting money on higher utility bills every single month.

Most importantly, certain malfunctions, especially with gas-fired units, can pose serious safety risks if they aren't properly diagnosed and repaired by a professional. An inspection is a small investment that protects your equipment, your wallet, and your family's safety. Addressing problems early is the best way to ensure the long-term reliability and performance of your East Point home’s hot water system.

Get Your Tankless Water Heater Inspected Today

Don't let tankless water heater issues disrupt the comfort and efficiency of your East Point home. The team at Head's Plumbing Sales and Service, Inc. is dedicated to providing expert inspection and testing services to ensure your unit delivers the reliable hot water you depend on. Reach out through our website to schedule your service.

Water heater check

Water heater acting up? Repair or replace?

Answer three quick questions for a ballpark recommendation. It's a guide, not a quote — your technician confirms the right call on site.

10 years
New25+ yrs
What type?
What's the main symptom?
Our recommendation
Likely repairable

No hot water is most often a failed element or thermostat (electric), or a pilot/igniter issue (gas) — repairable parts on a unit this age. We'd confirm the exact failure and fix it.

Typical ballpark
Tank repair
$150–$700

Ballpark only — actual cost varies by unit, fuel type, code upgrades, and site conditions. We give you an exact, up-front quote before any work.

Ready to Get Started?

Contact us today for a written estimate — dispatch fee applies and is waived when you approve the work. Our licensed professionals are ready to help.

Call Schedule Service